FREQUENTLY ASKED QUESTIONS


Q: What spaces do you organize?

We organize a wide range of spaces. Our specialties include: kitchens, pantries, playrooms, kids’ spaces, closets, home offices, storage areas, basements, and garages. We also provide organizing solutions for small businesses/offices.

Moving soon? We offer pre-move declutter sessions and post-move unpacking sessions, helping you get organized right from the start.

Each space is tailored to your needs—with function, efficiency, and beauty as the focus.


Q: What areas do you serve?

We primarily serve (but not limited to) the following areas within Northwest Indiana: Crown Point, Cedar Lake, Lowell, Hebron, Hobart, Hammond, Dyer, St. John, Valparaiso, Chesterton, Munster, Highland, Winfield, Schererville, Merrillville.

Live outside of our area? We travel! Travel rates may apply for locations outside of our service area.


Q: What is your process?

1. CONSULT
Every project begins with a complimentary 15–20 minute discovery call followed by an in-home consultation ($100). During this time, we assess your space, understand your needs, and begin to get a vision for your space. From there, we’ll present a project proposal for your review.

2. PREPARE
Let the planning begin! We create a custom plan and, if needed, source products that align with both your aesthetic and budget. Our team handles the purchasing and preparation for most projects, ensuring everything is ready for your session. Product costs will be added to your final invoice along with service hours.

3. ORGANIZE
On project day, our team arrives ready to fully transform your space! We guide you through a thorough edit, complete a light cleaning of the space, and implement systems with thoughtful detail and intention—creating a space that not only looks beautiful, but functions for you and your family.

4. MAINTAIN
The key to staying organized is maintenance. We offer optional monthly or quarterly maintenance sessions to help keep your spaces consistently looking Nice & Neat.


Q: What can I expect to invest in a typical project?

Our services are thoughtfully tailored to each client. Project estimates are established during the consultation phase and vary depending on the scope, scale, and overall vision for your space.

Because every home and business is unique, we take a highly personalized approach—designing systems that are not only beautiful, but intentionally curated to support the way you live and function every day.

AVERAGE PROJECT INVESTMENT

*Please Note: no two spaces are alike. Our pricing is custom to our client’s project scope, needs and number of spaces organized with a minimum of 2 organizers at every session. Pricing/estimates are determined during the consultation process.

Single Space, Small-Scale Projects: Reach-In Pantry, Bathroom, Closet, Laundry Room Average Investment | $750-$1,500

Single/Multi-Space, Larger-Scale Projects: Kitchen, Pantry, Basement, Garage, Playroom, Primary Closet, Office Average Investment | $2,000-$4,000

Decluttering + Daily Rate Packages Average Investment | $680-$2,040


Q: Do I need to be present while your team is organizing?

A: Not necessarily; however, we do ask that you are present (or available for frequent texts or calls) during the decluttering/editing phases of our session. If your project requires a larger amount of editing, we do ask that you are physically present and available as needed throughout our session. We want to be sure the systems we implement fit your needs and lifestyle so we may have questions along the way.

In-person consultations and organizing sessions are scheduled during business hours:
Tuesday–Friday | 9:00 AM–3:00 PM


Q: Are you licensed and insured?

A: Yes! Nice and Neat with Natalie, LLC and its employees are licensed and insured.


Q: What makes your approach unique?

A: With a background in education, I believe true organization is not only about creating beautiful, functional systems—it’s about empowering our clients with the tools and knowledge to sustain them.

We provide a highly personalized, intentional, and detail-oriented organizing experience designed to elevate the way you live and work. Living an organized life is always a work in progress. It can feel vulnerable and overwhelming, which is why compassion is always at the core of our approach. Our goal is to make life easier for you and your family.

We genuinely love what we do, and you’ll feel that passion from the moment we walk through your door. We look forward to bringing our expertise, creativity, and love of beautiful, intentional spaces to your home or business.